From a quiet calendar to a 3-week consultation waitlist
Lumière Skin ClinicChallenge
A premium skin clinic with world-class outcomes but inconsistent enquiries and a front desk overwhelmed by unqualified leads.
Strategy
Rebuilt the acquisition funnel around treatment intent, launched conversion-first landing pages and deployed WhatsApp + CRM automation for instant follow-up.
Execution
- Restructured Google & Meta campaigns around high-value treatments
- Shipped 9 conversion-optimised treatment landing pages
- Deployed WhatsApp + CRM automation for sub-60-second follow-up
- Built a live dashboard tracking spend → consultation → treatment
Results